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Milk & Minutes
Milk & Minutes

Support

How can we help?

We're here to support you on your feeding journey. Reach out anytime — we'd love to hear from you.

Email Us

The fastest way to get in touch with our team.

support@milkandminutes.com
We aim to respond within 5 business days

What can we help with?

Here are some common topics our support team can assist with.

Account & Setup

Help with creating your account, signing in on iPhone or Android, linking an account, or updating your profile.

Feeding Tracking

Questions about logging nursing, pumping, or bottle sessions, editing records, or understanding your analytics.

Family Sharing

Assistance with inviting family members, managing roles and permissions, or troubleshooting invite codes.

Subscriptions & Billing

Questions about your subscription, restoring purchases, or managing your plan through the Apple App Store or Google Play.

Privacy & Data

Requests related to your data, account deletion, data export, or exercising your privacy rights under CCPA or GDPR.

Bug Reports & Feedback

Found something that doesn't look right? Have an idea for a feature? We'd love to hear about it.

Account deletion

Delete your account and data

Milk & Minutes lets every registered user request permanent account deletion from inside the app or by email. You do not need to purchase a subscription to delete your account.

Open the dedicated account deletion page

Delete inside the app

  1. Open More.
  2. Open Account or Data Management.
  3. Choose Delete Account.
  4. Review the warning and confirm deletion.

Cannot access the app?

Email us from the address associated with your account. Include the words “Delete my account” and we will verify the request before processing it.

support@milkandminutes.com

What happens after deletion

  • Your sign-in account and Milk & Minutes account profile are deleted.
  • Personal app data associated only with your account is deleted within 30 days, subject to the limited legal and security retention described in our Privacy Policy.
  • Records in a family shared with other caregivers may remain available to those family members.
  • Deleting your account does not cancel an Apple App Store or Google Play subscription; cancel it separately in the store where you purchased it.

For full retention and privacy details, read our Privacy Policy.

Frequently asked questions

How do I create an account or sign in to Milk & Minutes?▾
On iPhone, sign in with Apple or email and password. On Android, sign in with Google or email and password. If you originally used Apple, open Account Settings on your iPhone and add an Android sign-in email. That linked email opens the same family and data on Android; Apple Sign-In remains iPhone-only.
How do I log a feeding session?▾
Tap the main button to start a timer for nursing, pumping, or bottle feeding. You can select left/right side for nursing, add volume for bottles, and include notes. You can also log a completed feed retroactively with manual time entry.
How does family sharing work in Milk & Minutes?▾
Generate an invite code in the app and share it with your partner or caregiver. They enter the code to join your family group. Members can have different roles: Owner (full access + management), Admin (full access + member management), Caregiver (log + view), or Viewer (view only). All data syncs in real time.
How do I manage my subscription or restore purchases?▾
Subscriptions are managed by the store where they were purchased. On iPhone, use iOS Settings > Apple ID > Subscriptions. On Android, use Google Play > Payments & subscriptions > Subscriptions. To restore an existing purchase, tap “Restore Purchases” in Milk & Minutes settings.
How can I delete my data or exercise my privacy rights?▾
To permanently delete your account and associated Milk & Minutes data, open More, open Account or Data Management, choose Delete Account, and confirm. If you cannot access the app, email support@milkandminutes.com from the account email and request deletion. We respond within 30–45 days depending on jurisdiction.
How do I report a bug or suggest a feature?▾
Email support@milkandminutes.com with a description of the issue or suggestion. For bug reports, include your device model, iOS or Android version, what you expected to happen, and what actually happened. Screenshots are always helpful.

Tips for a faster response

  • 1Include your account email or let us know if you're using a guest account.
  • 2Describe what you expected to happen and what actually happened.
  • 3If reporting a bug, mention your device model and iOS or Android version.
  • 4Screenshots are always helpful — feel free to attach them to your email.

You may also want to review our Privacy Policy or Terms of Service.